Shipping policy
Shipping Policy
At T Skin Club, we ship to Canada and the United States. Available shipping options and final charges are displayed at checkout.
Shipping within Canada
| Shipping method | Shipping fee | Estimated delivery |
|---|---|---|
| Standard | $12 CAD; free on orders of $75 CAD or more | 5–8 business days |
| Express | $20 CAD | 1–2 business days |
Shipping to the United States
| Shipping method | Shipping fee | Estimated delivery |
|---|---|---|
| Standard via Stallion | $20 CAD | 5–8 business days |
| FedEx International Connect Plus® | Calculated at checkout | Estimated at checkout |
Delivery Estimates
Delivery times are estimates and refer to transit time after your order has shipped. Order processing time is additional. Business days exclude weekends and public holidays.
Delivery may take longer during busy periods or due to weather, carrier disruptions, or customs clearance.
Customs, Duties & Taxes
Orders shipped to the United States may be subject to import duties, taxes, or customs fees. Unless these charges are explicitly included at checkout, they are the customer’s responsibility and are separate from shipping fees. Customs processing may affect delivery times.
Shipping Address
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible through our website. Address changes may not be possible once an order has shipped.
Delivery Issues
If your order is delayed, arrives damaged, or is marked as delivered but cannot be located, please contact us through our website with your order number so we can help investigate.